Build the platform communities run on.

Six ranks, from first ticket to final call.

1. 0Intern / TraineeTraineeThe starting point at Sinkly. Interns learn the ropes — how tickets flow, how moderation works, and where the guardrails are — with a mentor and a clear set of checkpoints.
2. 1Agent / MemberEntryThe front line of Sinkly. Agents handle day-to-day support, community moderation and the tickets that keep communities running.
3. 2Senior / SupervisorExperiencedSeniors set the bar for quality. You review agent work, unblock tricky cases and mentor the people coming up behind you.
4. 3Team LeadLeadershipTeam Leads own a team's output: rosters, quotas, performance and morale. You turn direction into a working week.
5. 4Assistant DirectorSenior leadershipAssistant Directors run a department. Multiple teams, shared standards, and the operational planning that keeps them aligned.
6. 51st Assistant DirectorExecutiveThe deputy to the Director. You hold the whole staff body together — cross-department strategy, escalation of last resort, and continuity.
7. 6DirectorExecutiveDirectors set the direction of Sinkly itself — product, people and the standards every other role is measured against.

Eight teams keep the platform running.

Each is led by a Team Lead with a Senior / Supervisor as deputy. Your rank travels with you, but your title reflects the team you join.